Improve Mobile Phone Signal for the Healthcare Industry

Keep clinical teams contactable, patients connected and reduce pressure on hospital networks.

Get a Free Quote

"Installing a CEL-FI Solution has had two folds benefit, improving local coverage for staff, and reducing pressure on the local networks as patients and visitors could continue to use a mobile network regardless of the provider they were using"

— Simon Reynolds, Head of Voice - University Hospitals of Derby & Burton

"CEL-FI Quatra mobile signal booster solution resolved the mobile coverage issues in the existing & new wing of the hospital. Since the system was fitted, the mobile signal has gone from zero to steady two-three bars. It's been a lifesaver for us."

— Pete Evans, Infracstructure Technician - Hywel Dda University Health Board

"CEL-FI has significantly improved the signal in parts of the building where it's deployed. We will look to buy additional boosters to cover other areas of the hospital"

— Ian Higgins, Estates Department - RDaSH NHS Foundation Trust

Most modern buildings have cellular coverage gaps.

Poor mobile reception affects clinical communications, patient experience and hospital operations.

Cell Tower ProximityCell signals diminish over long distances Exterior ObstructionsMountains, weather, trees, buildings The Building ItselfConstruction materials, bricks, concrete, metal, LEED certified glass, interior walls and furnishings
Reinforced concrete, thick walls, specialist glazing and multiple floors can weaken mobile reception across wards, treatment rooms and lower-ground areas. At Bronglais General Hospital, Hywel Dda University Health Board needed stronger EE coverage in existing and new wings after Wi-Fi calling had proved ineffective. Following an in-building installation, the hospital reported significantly improved indoor reception. We assess the affected areas before recommending a design.

Nextivity CEL-FI systems improve indoor mobile coverage in healthcare buildings.

A strong, reliable, cellular signal throughout your facility benefits people and operations: Stay Connected Help hospital staff, patients and visitors stay reachable across the parts of the building they use. Convenience Let patients and visitors use their own mobile networks for personal calls, messages and data without relying entirely on guest Wi-Fi. Resilience Provide another communications option alongside hospital Wi-Fi, with coverage designed for the areas and networks that need improvement.

Ready to get started?

Get an indicative budget quote within 1 working day.
Find out more

People & Processes Both Benefit from Secure Connectivity

  • Keep clinicians and on-call colleagues easier to contact across clinical areas. At University Hospitals of Derby and Burton, poor reception made it difficult to reach on-call staff, including in A&E; the installation improved staff communications.
  • Help patients and visitors stay connected with family and friends during appointments and treatment.
  • Allow personal calls, messaging and mobile data to use mobile networks instead of relying entirely on guest Wi-Fi.
  • Reduce pressure on hospital networks by providing an alternative for patients and visitors using their own mobile providers.
  • Improve reception in difficult areas such as lower-ground floors, corridors and older hospital wings.
  • If poor mobile reception has been raised during a CQC inspection in England or an internal service review, assess the affected areas and prepare a practical plan to improve coverage.
  • Assess the mobile networks and locations already identified by hospital IT, telephony and estates teams.
  • Plan and test professional installation around the hospital’s day-to-day operations.

Hospital Wi-Fi, Smart Repeaters and Active DAS Hybrid Systems

Hospital Wi-Fi remains important, but it should not have to compensate for poor mobile reception throughout the building. Giving patients and visitors a usable cellular connection means they can continue using their own mobile providers. This can reduce demand on guest Wi-Fi, ease pressure on hospital networks and reduce avoidable support requests.

  • Patients and visitors can make calls, send messages and use mobile data without a Wi-Fi login.
  • Clinical and operational staff gain an additional way to stay contactable.
  • Hospital IT teams can reduce reliance on guest Wi-Fi for everyday personal-device activity.
  • Multi-network requirements can be assessed during the site survey.

Wi-Fi and mobile networks serve complementary purposes. A smart cellular repeater can improve reception in a defined area; larger or more complex hospital sites may need an Active DAS Hybrid solution such as CEL-FI QUATRA. The right system depends on the building, the mobile networks in use and the areas requiring coverage. 

  • A coverage approach matched to the size and complexity of the hospital site.
  • Mobile network compatibility assessed before equipment is specified.
  • Equipment and cable routes planned around hospital operations and existing infrastructure.
  • Professional commissioning and checks in the agreed coverage areas.
Read All Case Studies

Ready to get started?

Get an indicative budget quote within 1 working day.
Find out more