Please read these terms carefully and make sure that you understand them before ordering any products from our site. Please note that before placing an order you will be asked to agree to these terms. If you refuse to accept these terms you will not be able to order any products from our site.
You should print a copy of these terms or save them to your computer for future reference.
From time to time we amend these terms so we advise that every time you wish to order products you view these terms to ensure you understand those which will apply at that time.
These terms, and any contract between us, are only available in the English language.
Information about us
We are Frequency 3G Telecom Ltd, a company registered in England and Wales under company number 4252441 and with our registered office at Emerald House, East Street, Epsom, Surrey, KT17 1HS. Our main trading address is Emerald House, East Street, Epsom, Surrey, KT17 1HS. Our VAT number is GB783533802. We operate the website www.signalboosters.co.uk.
To terminate a contract in accordance with your legal right to do so as set out in clause 12, you need to let us know that you have decided to cancel as soon as possible. The best way to do this is to contact our customer services team by telephone on +44 (0)330 353 0197, however, if your order has already been dispatched you will need to wait for you goods to arrive and follow the returns procedure.
If you wish to contact us for any other reason, including because you have any complaints, you can do so by submitting a contact form, telephoning our customer service team at +44(0)845 618 7249 or by posting a letter to SignalBoosters, Emerald House, East Street, Epsom, Surrey, KT17 1HS, United Kingdom. If you are contacting us regarding a purchase order please include details of your order to help us to identify it.
If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.