Step 1 - Indicative Budget Quote (within 1-2 working days)

Begin your journey to enhanced connectivity with a preliminary quote. Simply provide us with the following via our contact us page:

• The address of the site(s)
• Marked-up floor plans indicating areas needing signal improvement (unless the whole building needs improvement). If the whole building requires coverage, an indication of its approximate size and number of floors is helpful.
• The network(s) requiring enhancement (single network solutions are cheaper than multiple network options)

With this information, we'll be able to provide an indicative quote to set the foundation for our next steps.

Step 2 - Detailed Site Survey (where required; usually available within 14 days)

For smaller, single-network projects in relatively small buildings, an on-site survey may not always be required.

For larger or more complex installations, we carry out a detailed site survey to assess the available mobile signal, understand the building's coverage requirements and prepare a fully costed proposal.

Our survey includes:

• A thorough assessment of both the external and internal 3G, 4G & 5G signal strengths and quality available
• Identifying the optimal external cell to use as the donor taking into account the quality and direction of the available signal
• Determining the number of boosters and antennas that will be required considering the layout, size and building structure
• Determining where the boosters and internal/external antenna should be mounted for optimal performance taking existing cable runs and containment/conduit into consideration
• Evaluating any additional equipment or pre-installation requirements
• Presenting a detailed survey report and a fully costed proposal for your approval

Step 3 - System Installation & Testing (usually available within 7 days of approval)

The final step includes:

• Shipping equipment to your site after order confirmation
• Submitting Risk Assessment & Method Statement (RAMS) for installation and safety
• Removing and replacing any existing system where required, including strip-out of redundant equipment
• Installing, commissioning, and fully optimising the system
• Conducting thorough system tests and demonstrations, demonstrating the improved signal and introducing the Wave App or Portal for system management

Enhanced Support with Remote Monitoring and Management

To help maintain the performance of your installed system, we offer optional Remote Monitoring and Management Services, including system monitoring, software updates and ongoing maintenance.

These services can be tailored to your requirements and quoted separately where needed.